Heels & Sandals
Our London-inspired brand is committed to reshaping fashion on a global scale. We craft thoughtfully designed clothing that empowers individuals to express their true selves, offering style without limits.
Frequently Asked Questions
Do you offer free shipping?
All our shipments are free of charge and are processed within 24 hours.
We use Premium shipping to offer you the best possible service!
If you have any questions, you can email our customer service team at info@ellajameslondon.com
Can I return the item(s) if I do not like them?
Not completely satisfied? Don't worry! You can return your order quickly and easily within 30 days of receipt.
What payment methods do you accept?
You can pay safely and securely with the following payment methods: Credit Card, Visa, Mastercard, American Express, Apple Pay, Google Pay, Maestro, and Shop Pay.
Do you require further assistance?
Do you have a question or need advice? Please do not hesitate to contact us. We are here to help you and provide you with expert advice. Our Customer Service Team will help you as fast as possible. Email: info@ellajameslondon.com
Monday to Friday, 9:00 a.m. to 5:00 p.m.
Saturday and Sunday, 10:00 a.m. to 5:00 p.m.